Protecting Sensitive Information

Taking some simple, proactive steps will go a long way in safeguarding against any number of potentially disruptive issues – like identity theft, loss of funds or credit card fraud – that can cause mayhem by compromising your data.

Check Your Google Business Profile Page!

BBB is advising businesses to be on the alert for two new scams relating to Google Business Profiles. Your Google Business Profile is another valuable tool for businesses to stay connected to customers, but as with all popular tools, the scammers see opportunity. The...

Cahalen- “Ukraine Charity Scams on the Rise”

Nancy Cahalen of the Better Business Bureau reminds us to be careful when donating to charity to help the people of Ukraine. Make sure you are donating to the organization you think you are and not to scammers.

Nancy Cahalen of the BBB warned us about “Romance Scams

Ahead of Valentine's Day Nancy Cahalen of the BBB warned us about "Romance Scams." Millions of people turn to online dating apps or social networking sites to meet someone. But instead of finding romance, many find a scammer trying to trick them into sending...

5 Resolutions for a Fraud-Free New Year

Nancy Cahalen joined “Talk of the Commonwealth with Hank Stolz” on the Radio Worcester Network to talk about the closing of the Covid testing site on Grafton St. in Worcester and to give us “5 Resolutions for a Fraud-Free New Year.”

How to Avoid Buying Fake COVID Tests Online

With concerns over the Covid-19 testing site on Grafton St. growing and their parent company receiving an “F” rating from the BBB. Nancy Cahalen, President/CEO, BBB Serving Central & Western MA and Northeastern CT.  Nancy spoke with Talk of the Commonwealth with Hank Stolz about how to avoid buying fake COVID tests.

Nancy Cahalen

Nancy Cahalen

President /CEO

The Better Business Bureau Serving Central and Western Massachusetts and Northeastern Connecticut is a non-profit, non-governmental organization that aims to create an ethical, trustworthy marketplace – where buyers and sellers can trust each other.

BBB helps people find and recommend businesses and brands they can trust. At Better Business Bureau, the safety of our employees and their families are of utmost importance. We have implemented policies to respect social distancing, monitor employee health and limit in-person meetings with customers and businesses and continue to suspend all conferences, social gatherings, and in-person events.

Meetings by telephone and video conference will continue until further notice. All our services are available online. If you need additional assistance, please call or email during regular business hours.

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